Buyer FAQ
Straight answers for distributors, importers, rental fleets and OEM buyers. This page covers the questions we receive before a first order.
Updated 10 November 2026
Do you publish wholesale prices?
No. Prices vary by destination country and order quantity, so every enquiry is handled individually. Send the model codes, target quantity and destination country and we reply within 12 hours, Monday to Saturday, with FOB Ningbo or FOB Shenzhen terms.
What is the minimum order quantity?
MOQ starts from 10 units. OEM and ODM orders start from 50 units per SKU and cover decals, colours, packaging and manuals; samples take around 20 days.
Can different models be mixed in one container?
Yes. Mixed models and mixed colours in one container are accepted across the catalogue. A container-loading plan is prepared for your market and order volume on request.
What trade terms do you work on?
FOB Ningbo or FOB Shenzhen — you choose the loading port. Export documentation and any certification or homologation requirements are confirmed for the specific model and destination market before an order is placed.
Do you support OEM and ODM?
Yes. Decals, colours, packaging and manuals can be customised. OEM MOQ starts from 50 units per SKU, with samples around 20 days.
How quickly do you reply, and in which languages?
Enquiries are answered within 12 hours, Monday to Saturday. The catalogue and our sales team support English, Portuguese, Spanish, Arabic and Russian.
How buying works
Choose your models
Browse the current production range by family. Each model page shows its own photo, technical specifications and, where available, a detail image and specification sheet.
Tell us the market and volume
Send the model codes, target quantity, destination country and preferred loading port through the enquiry form, by email or on WhatsApp. Only three fields are required.
Confirm the specification
We confirm the final configuration, decals, colours, packaging, manuals and any certification or homologation requirements for your market before an order is placed.
Plan the shipment
A container-loading plan is prepared for your mix of models and order volume, on FOB Ningbo or FOB Shenzhen terms, as you choose.
Ordering terms at a glance
| Minimum order | From 10 units; mixed models and mixed colours in one container accepted. |
|---|---|
| OEM / ODM | Accepted; from 50 units per SKU, samples around 20 days. |
| Trade term | FOB Ningbo or FOB Shenzhen (buyer's choice). |
| Documentation | Certification and homologation confirmed per model and destination market. |
| Response time | Within 12 hours, Monday to Saturday, in English, Portuguese, Spanish, Arabic or Russian. |
Ready to specify your order?
Send the model codes, target quantity and destination country. Our sales team replies within 12 hours, Monday to Saturday.
Send an enquiry WhatsAppDownload the 2026 catalogue (PDF)